When a crisis hits, a brand wants to respond quickly, sincerely in addressing the crisis and demonstrate how they are working to ensure that what happened will not occur in the future. For example, NFL Commissioner Roger Goodell addressed the issue of domestic abuse among NFL players within days of the media firestorm and announced ..

Planned Parenthood is in a crisis mode and attempting to launch a public relations counterattack after an undercover video surfaced that seems to indicate that the organization sells fetal tissue from abortions to researchers for a profit. Such action if true would be illegal. The video was released by the Center for Medical Progress on ..

Rachel Dolezal, the President of the Spokane, Washington chapter of the National Association for the Advancement of Colored People (NAACP) announced that she was resigning her post following revelations that she has been lying about her race, claiming she is African-American when she is indeed white. She is under investigation in Spokane that she lied ..

Several of the cardinal rules in crisis communications are – always have a plan and prepare for any scenario. Yet time and again, we see organizations, brands, and celebrities forgetting those rules. The latest example of this is the scandal involving Josh Duggar of TLC’s hit show, “19 Kids and Counting”. When dealing with reality ..

Hillary Clinton has been the presumed Democratic nominee for President in 2016 since the last ballots were cast in 2012.  Polls showed her miles ahead of all potential Democratic rivals in 2016.  In fact so assumed is her nomination in 2016, should anything happen to her, the Democratic Party has no real viable plan B ..

Another day has passed and another NFL player has been arrested with domestic violence charges – Arizona Cardinals running back Jonathan Dwyer. This comes as the NFL is still reeling from the public relations damage of Ray Rice, Adrian Peterson, Greg Hardy, and the admission in court documents that nearly a third of its players ..

The NFL continues to be battered in the court of public opinion. Last week it was the Ray Rice saga and the “what did NFL Commissioner Roger Goodell know and when did he know it questions.’ This week it is outrage over Minnesota Viking Adrian Peterson who is facing criminal charges for spanking his four-year ..

Paula Deen: Crisis Communications Gone Wrong – A ‘Hollow’ Legal Victory

Embattled celebrity chef, Paula Deen won a welcome legal victory Monday when a federal judge dismissed the racial discrimination portion of a lawsuit against her and her brother. The sexual harassment portion remains. Yet it was Pyrrhic victory for Deen, for while she may have won in court she, has lost in the court of ..